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Contact UsCall us toll-free at:Send us email at: Send us mail at: Fax us at: Contact at YMCA of the USA: For customized items or special orders: Our GuaranteeThe YMCA Store wants you to have an enjoyable shopping experience. If you find there is a problem with your order, please contact Customer Service toll-free at 888-691-5400 for a prompt resolution.SecurityWe take great precautions to protect the integrity of the credit card information you submit on the YMCA Store web site. You can feel assured that when you enter your credit card information you will go into a secured session, at which point our server will encrypt (or scramble) the credit card data so that is cannot be read in transit. For added security, your credit card information will not be stored.Items & Brands We OfferThe YMCA Store offers items from top-quality brands such as Hanes, Champion and Outer Banks. These apparel manufactures have a reputation for crafting high-quality apparel so staff can take pride in the apparel and never be embarrassed that the item didn't hold up to wash and wear.Item Number SearchIf you have selected an item from our catalog, you may enter the three digit "Item Number" for that product directly into the Item Number Search box on any page and you will be taken directly to that item.Size Chart
*Not all youth styles available in 2-4 (X-Small), Please check design closeup for size availability. Payment OptionsWe accept Visa, MasterCard, Discover, and American Express cards. If you have any questions, please call Customer Service toll-free 1-877-742-5686.Sales TaxWe will charge sales tax for orders that are delivered to Wisconsin. No sales tax will be assessed to any order delivered outside of Wisconsin.Changing OrdersAll orders are processed immediately after confirmation, so submitted orders are considered final. We will try to accommodate order changes or cancellation requests, but cannot guarantee our ability to complete them.Contact Customer Service toll-free at 1-877-742-5686 for order changes or cancellation requests. All change requests are subject to additional charges, which will be quoted and billed separately. Production TimesThe YMCA Store and Crown USA are committed to the quickest production times wherever possible.All items in the YMCA Member Store are warehoused and available for shipping within five business days of a legible and complete order. Shipping Rates and PoliciesThe YMCA Store delivers to most locations in the 48 contiguous United States. All online orders are shipped via UPS Ground Shipping and your shipping costs are based on the grid below:Due to fuel cost increases, the YMCA Store shipping charges have been adjusted to prevailing rates
The shipping charge is calculated every time an item is added or removed from the shopping cart. For a ground shipment time table see map below. If an alternate shipping method or for shipments to Alaska, Hawaii, PO Boxes or APO/FPO addresses, please call in your order to Customer Service toll-free at 1-877-742-5686. The YMCA Store is now able to accommodate International shipping. For more information contact Customer Service. 
Frequently Asked QuestionsHow do I get a catalog mailed to me?What are the minimums requirements for purchases? What is a custom order? Can you produce large orders for special events? Please explain the sizing of your garments What is your return/exchange policy? What methods are available for placing orders?
About Crown USA, Hanes, Champion and Y-USA AllianceCrown USA, located in Franklin, WI, is a leader in the apparel embellishment business, having served YMCAs as a National Preferred Vendor for 11 years. All aspects of their work are handled onsite, including order taking, embellishing, invoicing and shipping. Onsite screen printing and embroidery machines ensure quality control and the ability to produce 20,000-30,000 garments a day. As an alliance partner, Crown USA has pledged to bring its expertise and operational support to the YMCA Store.Hanes Printables and Champion, divisions of Sara Lee Corporation, are also alliance partners, providing their high quality apparel goods to the YMCA Store at the most cost-effective pricing. Additionally, Hanes and Champion sponsor other Y-USA events, such as the 2006 General Assembly. |
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| Copyright© 2002 by Crown Prince, Inc. and YMCA of the USA. Logos are property of their respective owners. |